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Frequently asked questions

Find answers to the most frequently asked questions about the Fotigo platform

How quickly can I start using Fotigo?

Registering on Fotigo takes just a minute. After creating an account, you can immediately start building galleries and uploading photos. Our intuitive interface lets you quickly master the basic features.

Can I customize the gallery to match my brand?

Yes! Fotigo offers extensive customization options. You can add your own logo as a watermark, customize the gallery theme, and arrange photos. Your gallery will reflect your unique style.

Are my photos safe on Fotigo?

The security of your photos is our priority. All files are stored on secure servers with encrypted connections. Additionally, photos in galleries are protected by a watermark, and the galleries themselves are shared with clients via a dedicated, private link.

Can clients order prints directly from the gallery?

Yes, your clients can place orders for prints (as well as other products from your offer) through Fotigo. The system currently supports creating print orders that are handled the traditional way. Direct ordering from print labs (automatic orders) will be available soon.

What photo formats does the platform support?

Fotigo supports all popular photo formats: JPEG, PNG, TIFF, RAW (CR2, NEF, ARW, and others). The platform automatically optimizes photos for web display while preserving the original files.

Do you offer technical support?

Of course! Our support team is available to help you with platform configuration, technical issues, and workflow optimization. You can reach us through the contact form.

Can I try Fotigo for free?

Yes! Every new user gets 5 free sessions to start. You can test all platform features with no restrictions. We don't charge for registration and don't require credit card details.

How does the payment system for clients work?

Fotigo supports popular payment methods: credit/debit cards, BLIK, Przelewy24, and others. Payments are secure and processed by trusted partners. Money from orders goes directly to your account.

Can I use Fotigo on mobile devices?

Yes! The Fotigo platform is fully responsive and works perfectly on smartphones and tablets. Both you and your clients can conveniently use all features on any device.

How does the photo selection process work for clients?

Clients can easily browse the gallery, add favorite photos to the cart, place and pay for orders. The interface is clear and intuitive.

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    FAQ | Fotigo - Frequently Asked Questions